Terms and Conditions of Use and Sale

1- GENERAL CONDITIONS

These general conditions of sale are agreed between Motion Protection Lda, headquartered at Rua Nossa Sra. da Boa Morte nº 91A, 4750-710 Barcelos, registered at the Commercial Registry of Braga, with the Registration Number and Person Identification Collective PT517355477, hereinafter referred to as “SAK Project” and persons who make purchases through the SAK Project’s Website – www.sakproject.com hereinafter referred to as “User”.

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Purchases made through this website are governed only by these general conditions of sale, excluding any conditions previously available on the website or by any other express and written agreement.

SAK Project may, from time to time, modify provisions of its general conditions, so the User must re-read them each time they visit the SAK Project website.

The present general conditions of sale are intended to provide and define the information necessary for the user and regulate all the necessary steps for placing the order.

2- PRIVACY POLICY

The User authorizes SAK Project to process and use their data in accordance with the privacy policy of the SAK Project website.

SAK Project recognizes the importance of protecting your personal data, whatever its nature and we value, above all, honesty and transparency, so that we can build a solid and lasting relationship with our customers. our customers based on trust and mutual benefit. Thus, and with the entry into force of the new General Data Protection Regulation of the European Union (EU 2016/679), we have developed a set of security measures aimed at protecting your data.

However, if you have any questions regarding this Policy, you can contact us at the following email address: info@sakproject.com

Please review our updated Privacy Policy [here].

Registration on our website implies acceptance of our Privacy Policy.

3- ORDER AT WWW.SAKPROJECT.COM

3.1. To place the order, the User must add items to the shopping cart, edit the quantity of the items and complete the purchase using the “Finalize order” option.

3.2. In order to place your order, the User must:

1) Register on the SAK Project’s Website

2) Perform the “Login”

3) Complete the requested information, namely delivery and billing address, shipping and payment method.

3.3. The completion of the order by the User represents full and complete acceptance of the prices and description of the products available for sale as well as the general conditions.

3.4. SAK Project respects the deadlines of an order as long as there is stock availability. In the event that there is no stock availability, SAK Project will contact the customer by email or by telephone, in order to inform the new delivery date of the product. If the customer does not agree with the delivery time, they may choose to buy another item or refund the amount paid.

4- USER CONDUCT

Users of SAK Project, when using this website, agree to:

a. Register on the website by creating a unique profile in their own name or on behalf of a legal entity, provided they have the authority to act, offering true information and refraining from creating multiple profiles or profiles in the name of third parties without sufficient representation rights;

b.Not upload, download, post, email, or otherwise transmit content:

i. that is illegal, pornographic, hate-inciting, violates laws related to child pornography and sexual exploitation of minors, permits or encourages unsafe practices that could cause physical, mental, or moral harm to children, objectionable on racial, ethnic, social, political, legal, moral, or religious grounds, or otherwise objectionable, or offensive to third-party rights, including, without limitation, rights to privacy protection and intellectual property;

ii.. that may violate any patent, trademark, trade secret, copyright, or other intellectual or exclusive rights of any person. For the avoidance of doubt, the User may only contribute works of their own authorship, i.e., original. This means that the User cannot use images of celebrities or products of companies, nor images, texts, or graphic designs that have been copied from a particular website without the written permission of the holder. The User cannot create a “new” image or slogan using elements of images or quotations created by others;

iii. that constitutes or encourages conduct that would be considered a criminal offense or illegal activity, violates the rights of any person or violates any national or international law or regulation;

iv. that involves the transmission of unsolicited or unauthorized advertising or promotional materials, junk mail, spam, chain letters, or any other form of solicitation;

v. whose information is false or likely to mislead;

vi. or any material that contains computer viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any software, hardware, or telecommunications equipment;

c.Not to impersonate any physical or legal person, or to inaccurately or deliberately misrepresent the User’s relationship with a physical or legal person;

d.Not to disrupt or abuse the website or any services, promotions, or discounts, system features, accounts, servers, or networks connected to our website, or accessible through it, or to compromise their security;

e.Not to use or counterfeit the non-public areas of the website, or access them. Any User who accesses these areas of the website improperly and without authorization may be subject to legal action;

f.Not to transfer the User’s SAK Project account to another person without the prior written consent;

g.Not to copy, modify, or distribute the rights or content of the website, services, or tools, or the trademarks and copyrights of SAK Project;

h.Not to collect or otherwise gather information about Users, including their email addresses, without their consent.

SAK PRoject reserves the right to cancel any user accounts created without this constituting an obligation for SAK Project to indemnify the user, should the constitution of false or abusive profiles regarding representation rights or abusive use of the website or promotional campaigns in force at any given time be verified.

The User acknowledges that SAK Project does not perform any prior examination of the content submitted. When placing an order, the User acknowledges that SAK Project may review the order and its content to ensure compliance with SAK Project’s guidelines and adherence to the terms and conditions of this agreement. SAK Project does not endorse and is not responsible for any content submitted to the website by any User, or for any opinion, recommendation, or advice expressed therein. Without limiting the foregoing, SAK Project and its designees have the right to refuse or remove any content that violates the agreement or that SAK Project considers objectionable. Following this, the SAK Project User agrees to review and bear all risks associated with the use of all content.

The User acknowledges and agrees that they are responsible for the creation and compilation of their content, and that neither SAK Project nor any other party involved in the production of any product that incorporates such content assumes such responsibility. The production by SAK Project of any product displaying the User’s content does not indicate that SAK Project approves of the content, that the content complies with all applicable laws, or that the User is exempt from all liability or damages arising from the use of the Content.

The User acknowledges and agrees that SAK Project may preserve or store their content and disclose it if required by law, or if SAK Project deems it reasonably necessary and as set forth in our Privacy Protection Policy, that such preservation, storage, or disclosure is necessary.

The User acknowledges being responsible for all acts and communications carried out through their account. SAK Project assumes no responsibility and cannot be held liable for content uploaded or otherwise transmitted by or to the User or by or to third parties.

5- DELIVERY

Orders are delivered via CTT Expresso, or another carrier contracted by SAK Project.

SAK Project undertakes to make every effort to ensure that delivery takes place as stipulated from the day following confirmation of payment for placing the order, unless otherwise communicated in writing.

Products marked as having limited stock and personalized products may have a different delivery time than that generally announced on the website.

In case of unavailability of the ordered item, SAK Project will inform the customer and refund the amount that has been paid, within a maximum period of 15 days from the knowledge of the unavailability.

SAK Project cannot be held responsible, in any way, for any damages, direct or indirect, arising from delays in deliveries or the unavailability of the ordered item.

Orders are shipped within 72 hours of payment confirmation.

If you are not available to receive your order, a notice will be left at the delivery address indicating the CTT post where the order can be picked up. If it is not picked up within the period specified in the notice, SAK Project considers such an act as an expression of willingness to terminate the contract, the order being canceled and returned to the warehouse. For more information, contact us.

6- PAYMENT

6.1. SAK Project allows the User the following payment methods:

a) Credit card (Visa and Mastercard);

b) Paypal.

6.2. SAK Project will make every effort to guarantee maximum confidentiality and security for data transmitted over the internet.

7- PRICES

7.1. Prices are shown in Euros included VAT.

8- RETURNS AND EXCHANGES

8.1. Any order contract made on the SAK Project website can be freely resolved under the terms of article 6 of Decree-Law No. 143/2001, from 26th of April,  communication of your intention to the email info@sakproject.com.

8.2. In the event of termination, the consumer must keep the goods in order to be able to return them to SAK Project, in proper conditions of use, within 14 days from the date of receipt. Gift cards and Promo codes aren’t eligible for refund or return. Payment prove is obligatory for security reasons.Please do not send your purchase to us before the return is confirmed. 

8.3. Returns for personalized products will only be accepted if the personalization is incorrect from the receipt of the order or if the product is faulty.

8.4. USER returns must be sent by post to the address Rua Nossa Sra. da Boa Morte nº91A, 4750-710 Barcelos. The article must always be accompanied by the invoice. Returns of items are only accepted in the same condition in which they were sent.

8.5. Having exercised the right of withdrawal under the terms of numbers 1, 2 and 3 above, SAK Project will refund the price paid to the consumer without any expenses or charges for the latter.

8.6. In the case of exchange, the User may do so by mail to the address Rua Nossa Sra. da Boa Morte, 4750-710 Barcelos. The article must always be accompanied by the invoice. Exchanges are only accepted for items in the same condition in which they were sent.

9- AFTER-SALES AND WARRANTY SERVICES

9.1. All items sold by SAK Project are covered by the 2 Year Manufacturer Warranty, guaranteed by the respective brands. This period is considered from the date of the equipment invoice and can only be exercised upon presentation of the warranty certificate and/or proof of purchase (invoice) duly completed.

9.2. Equipment that has exceeded the period defined by the manufacturer or has defects caused by abnormal wear, negligence or accidents, poor handling, use of non-original accessories and technical interventions by unauthorized personnel are considered outside the warranty conditions.

9.3. For any question, complaint or request for information, you can contact the after-sales service info@sakproject.com.

10- NEWSLETTER SAK Project

10.1. The SAK Project Newsletter includes emails with offers, promotions and information, sent to the User’s email box provided to SAK Project upon User registration. The User can subscribe to the Newsletter, being automatically registered from the moment he places his first order online.

10.2. To modify your personal data, the User must go to his personal area.

11- INTELLECTUAL PROPERTY

The SAK Project website and the content made available therein is protected by laws relating to copyright and industrial property and may not be copied, reproduced or disseminated, either in whole or in part. It is prohibited, in particular, to copy or retransmit any text, logo, graphic, sound or image from the SAK Project website, unless this is expressly permitted by SAK Project.

The printing and collection of information contained on this site for personal use is permitted.

12. LITIGATION AND LIABILITY

12.1. SAK Project is not responsible for inconveniences or damage caused to the User by using the Internet network, such as: service disruption, external intrusion, anomalies caused by computer viruses or any other case of force majeure.

12.2. The law applicable to any contractual relationship established through the SAK Project website is Portuguese law.

12.3. To resolve any and all conflicts arising from any contract entered into under these general conditions of sale, the Court of the District of Porto will be competent, with express waiver of any other.

13- COMPLAINTS BOOK

For complaints, access the following link here.

 
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